Accelarating Customer AdvocacyThrough Human-Centric Solutions

Businesses moving to Cloud technology is a strategic decision and requires careful consideration on multiple aspects of the migration – the IT shift, platforms, latest technologies, cost, business outcomes, scalability and more. Our global team of experts helps you right from decision-making to deployment, helping modernize and migrate existing infrastructure into secure, multi-cloud environments, seamlessly.

What We Do

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Consulting

Enhance your CRM to be personalized, collaborative, and a true engagement engine through solutions across sales, marketing, service, and commerce.

Product Development

Create custom applications on platforms such as Force.com and Heroku that are contextual, intelligent, and scalable tailored to your business needs.

How We Do It

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  • Persona-Led Discovery
  • Customer Journey Definition
  • Design For Experience
  • Develop With Accelerators
  • Enhance Quality Through Automation
  • Deploy Using DevOps

Delivering Enhanced Customer Relationships & Engagements

Service

-Omnichannel Customer Service
-Customer Self-Service
-Integrated Agent Desktop
-Knowledge Center
-Employee Communities
-High-Touch Field Services
-Conversational Bots

Sales

Create custom applications on platforms such as Force.com and Heroku that are contextual, intelligent, and scalable tailored to your business needs.

Commerce

-B2B Commerce Portals
-B2C Portal Personalization
-Supplier Integration

Marketing

-Multi-Channel Communication
-Personalized Customer Engagement
-Campaign Management

Engineering Products On Platforms Of The Future

  • Product Strategy
  • Product Design
  • Product Development
  • Product Upgrade
  • Product Maintenance
  • Process Orchestration
  • Security Reviews